Get Help application showing the Virtual Agent on Windows 10

Windows 10 has a congenital-in Get Aid app that will offer solutions to problems and even connect you to a human support person. That's merely one of Windows 10's user-friendly built-in back up options.

Use the "Become Assist" App

Windows 10 includes a Go Help application that tin can provide solutions to many problems. You'll detect it in your Start menu. Click the Start push button, type "Get Help," and click the "Get Help" shortcut that appears or press Enter. You tin can too scroll through the list of applications at the left side of the Start menu and click the "Get Help" shortcut.

Searching for Get Help in Windows 10's Start menu

By default, this connects you to a "virtual agent." Type what you want support with, and information technology'll effort to find you some data. You can also skip this office and type something like "talk to a human" to get connected with a Microsoft back up person.

Asking the virtual support agent for a human representative on Windows 10

Press F1 for Help in Many Applications

The F1 key is the traditional way of getting aid. If you have the focus on the Windows desktop and tap the "F1" primal, Windows will perform a Bing search for "how to become aid in windows 10."

That's not super useful, but the F1 key tin can still be helpful in many other applications. For example, pressing F1 in Chrome volition open up Google'southward Chrome Back up site. Pressing F1 in Microsoft Office will open Microsoft'due south Office support site. Attempt information technology in whatever application you're using.

Find Settings With the Get-go Menu

We recommend using the Start menu's search characteristic if you're looking for a setting or application in particular. Permit's say you need to connect to a VPN—you lot can just press the Windows fundamental on your keyboard or click the Kickoff button and type "vpn." You'll see a variety of VPN options in Windows.

Searching Windows 10's Start menu for VPN settings

Attempt the Born Troubleshooters

If you're experiencing a problem, Windows x's built-in troubleshooters may exist able to help. To find them, head to Settings > Update & Security > Troubleshoot. Or, search for "Troubleshoot" in the Commencement menu and select "Troubleshoot Settings."

Windows may recommend you run certain troubleshooters hither, depending on your organization. However, you can also scroll through the list and click a relevant troubleshooter. For example, if y'all accept problems printing, scroll down and then click the "Printer" troubleshooter. Windows 10 volition endeavour to automatically discover problems that could cause printing problems and resolve them for y'all.

Troubleshooting tools in Windows 10's Settings app

RELATED: How to Make Windows Troubleshoot Your PC's Problems for You

Search the Web

The spider web is full of solutions to issues—both here on How-To Geek and other websites. Only head to a search engine similar Google or Bing in your web browser and search for your result to find more information. Be specific—if yous see a specific error message or code, search for that.

Take Advantage of Microsoft's Support Websites

Microsoft'southward support website can be useful, likewise. You can search Microsoft's Support website for solutions to many problems. Other solutions may be establish on the Microsoft Customs discussion forum. You tin search the community to find questions and answers other people have posted. You can likewise click "Ask a question" at the top of the page if you're signed in to ask your question and hope for a useful answer from a customs member.

This is just one option, however—many solutions to Windows problems, peculiarly issues with third-political party software, are plant on other websites. A wider spider web search volition often be the smartest idea.

Asking a question on the Microsoft Community forums

Find Some Helpful Tips

If you're but looking for helpful tips for using Windows ten and information about new features in contempo updates, try the included Tips app. Open the First card, search for "Tips," and click the "Tips" shortcut to open up it. You can besides scroll through the list at the left side of the Commencement card and click "Tips" to launch it.

Windows 10's Tips app

If you don't like the F1 key searching Bing for help, you can disable it by remapping your F1 key to role as some other key. This is the simply way we've found to disable this. It'due south not the best solution—it will stop the F1 key from functioning as an F1 primal in every application on your system.